Last Updated: September 1st, 2026

Welcome aboard Rocket Designs.

At Rocket Designs, we want every creative mission to have a clear destination. Because our services involve time, creative resources, and custom work reserved specifically for each customer, our refund policy is designed to be fair while protecting both our clients and our creative crew.

1. Subscription Payments

Subscription payments are refundable with following conditions:

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• 1-Month Plans:

• Customers enrolled in a 1-month plan may cancel their subscription within the first 15 calendar days of their Billing Period and receive a fixed refund equal to 50% of the applicable monthly subscription fee.

• This refund amount remains the same regardless of when the cancellation occurs within the first 15 calendar days.

• Cancellations made after the first 15 calendar days of the Billing Period are not eligible for a refund.

• The refund is a fixed 50% of the monthly subscription fee and is not calculated based on the exact number of unused service days.

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• 4-Month Plans:

• Customers enrolled in a 4-month plan may cancel their subscription within the first 15 calendar days of the current Billing Period and receive a refund equal to 50% of the applicable monthly subscription fee for the current Billing Period, plus a full refund for any remaining future Billing Periods that have not yet begun.

• The refund for the current Billing Period is fixed and does not increase or decrease based on the date of cancellation within the first 15 calendar days.

• Cancellations made after the first 15 calendar days of the current Billing Period are not eligible for a refund for the current Billing Period. However, customers may receive a full refund for any remaining future Billing Periods that have not yet begun.

• Refunds are calculated based on the applicable monthly subscription fee and the number of remaining future Billing Periods.

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• 12-Month Plans:

• Customers enrolled in a 12-month plan may cancel their subscription within the first 15 calendar days of the current Billing Period and receive a refund equal to 50% of the applicable monthly subscription fee for the current Billing Period, plus a full refund for any remaining future Billing Periods that have not yet begun.

• The refund for the current Billing Period is fixed and does not increase or decrease based on the date of cancellation within the first 15 calendar days.

• Cancellations made after the first 15 calendar days of the current Billing Period are not eligible for a refund for the current Billing Period. However, customers may receive a full refund for any remaining future Billing Periods that have not yet begun.

• Refunds are calculated based on the applicable monthly subscription fee and the number of remaining future Billing Periods.

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• General Terms:

• “Billing Period” means each consecutive monthly period of service beginning on the date the customer's subscription starts or renews. For 4-Month and 12-Month Plans, each monthly period within the prepaid term constitutes a separate Billing Period.

• For purposes of this Refund Policy, the current Billing Period is considered the active period once it begins. Any requests submitted, work initiated, work in progress, completed work, or services provided during the current Billing Period will be considered used services and will not increase the amount of any refund available under this policy, regardless of whether the work has been completed or delivered at the time of cancellation.

• Submitting requests before cancellation does not extend the refund eligibility period or create an entitlement to a refund beyond the amounts expressly provided under this policy.

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2. Cancellation

If you are consent that wou will not use our services anymore, you may cancel your subscription before your next renewal date.

Cancellation will generally stop future recurring charges.

Your access to services will normally remain available through the end of the already-paid billing period, unless otherwise stated in your plan or agreement.

3. Refunds for Unused Services

Unused design capacity, requests, revisions, or time won't have cash value and cannot be exchanged for a refund or transferred to another billing period unless Rocket Designs agrees otherwise in writing.

4. Completed Work

Once a design or other creative deliverable has been completed and delivered, payment for that work is generally non-refundable.

If you are dissatisfied with a deliverable, we encourage you to provide specific feedback so that our team can make reasonable revisions within the scope of the original request.